Usually it takes 1-3 business days in all major cities of India, for Tier II/Tier III towns it takes 3-5 business days, for rest of the India it usually takes 7-10 business days.
Shipping is FREE above Rs 499. We charge nominal fee of Rs 49 for orders worth less than Rs 499.
Please e-mail us on [email protected] with your purchased order number or Pay U/EBS transaction ID. We will immediately process the order so that you get your product as soon as possible.
You will receive the mail regarding your shipment details and tracking id will be provided along with the tracking URL of the courier service. Also you may visit order history page to see tracking details of your order. Click here for Order History.
Just drop an email to [email protected] with reference number of your purchase order. In case we have not shipped it yet, we will cancel your order, else you will have to send it back to us and we will offer you a refund or exchange.
We offer cash on delivery (COD) at so many locations in India depending on the pin code. The website will automatically give you the option of COD if the pin code is served through this facility or else you can e mail us your area PIN code on [email protected] so that we can check and revert.
Yes, we have a 15 day (from the date of delivery) returns policy on all products except below categories due to hygiene issues e g. lingerie, swimwear, cosmetics etc.
We shall be refunding you back the amount in your Rreflection Wallet. You may use that amount to do any shopping on Rreflection.
We shall be refunding money back into the same account via which you had paid for your purchase on Rreflection.